Change Advocate


The Experience of Neshama

St. Paul, Minnesota

The Experience of Neshama is changing the world one person at a time. We provide housing and services to individuals who have been homeless for over a year. During these services our goal is to connect the individual to a renewed sense of hope and belonging.

Job Summary:

  • This position requires the ability to connect with clients who have experienced long-term homelessness, mental and chemical health concerns, as well as physical health problems as a result of trauma.
  • This position will influence and recognize positive behavior changes and will identify problems and obstacles that threaten to undermine the client’s inter-dependence.
  • Responsibilities include: ongoing needs assessment; personal goal plans; implementation; support; information; referral and advocacy for individuals who are clients of The Experience of Neshama.

Essential Duties and Responsibilities: *The following duties are normal for this position. These duties are not to be construed as exclusive or all-inclusive.

  • Meet weekly with a minimum caseload of approximately 20-25 individuals.
  • Keep accurate, up to date documentation on all clients including but not limited to, goal plans, case notes, local and federal funder data reporting, etc.
  • Collaborate with the Housing Coordinator to assist clients in the housing application process.
  • Assist clients in navigating the numerous providers of mental health, chemical health and physical health services, as well as any other community resources available to the client.
  • Facilitate relationship building between landlords/caretakers and clients.
  • Utilize harm reduction interventions and methodologies to provide client centered services that keep them in housing.
  • Utilize skills regarding crisis prevention and intervention.

Team/Staff Relations:

  • Work as a team member with all staff and volunteers in order to implement the mission and core values of the agency.
  • Work as part of a team to plan and develop resident programs.


  • Day hours primarily with some weekend and evenings hours as necessary.
  • Must be able to respond to crisis situations as they arise.

Minimum Technology Qualifications:
Ability to use:

  • Office equipment including telephone, smartphone, and voicemail systems, copier, printer, scanner, and fax machine.
  • MS Word and Outlook
  • Online and electronic timecard system
  •  Computer Network (files, drives, and folders)

Minimum Requirements:

  • Prefer at least 3-5 years’ related experience delivering services to those experiencing long term homelessness, mental health issues, chemical health issues, etc.
  • Knowledge of providing supportive housing a plus.
  • Valid driver’s license, proof of insurance and reliable vehicle required in order to transport clients.
  • Excellent verbal and written skills required and the ability work independently.

Education and/or Experience:

  • Prefer college degree but work experience may be considered as a substitute for some education.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit, climb stairs, drive, bend, and communicate.
  • The employee must lift and/or move up to 15-30 pounds.
  • While performing the duties of this job, the employee is regularly required to navigate being outdoors in the heat and/or cold with clients, be in client apartments with bug infestations, interact with clients who are under the influence, interact with clients who are experiencing psychiatric difficulties, etc.

Salary depends on qualifications. No benefits provided outside of salary.

AA/EEO: The Experience of Neshama is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Please email a cover letter and resume to [email protected]